It’s a regular struggle between end users and the IT shop: features versus security (and budget, and time, and actual value vs perceived value). The list is actually a lot longer than that, but the general point is this: end users, the drivers for mission success, often feel as though the technical solutions provided to them miss the mark and your Information Technology team feels as though end users don’t understand the unrealistic burden being put on IT to support the business. Sound familiar?
In this conversation Hunter and Jay discuss the Shadow IT problem and provide strategies for combatting it – but the focus isn’t on simply locking down your network, it’s understanding the problem and providing solutions that remove the symptoms causing it.