#MSIgnite 2021 – Day 2 Recap with Sharon Weaver

Day 2 was kicked off by details around Microsoft Viva followed by seemingly small details around Power Platform and Power BI (such as Excel Online’s integration with Power BI pivot tables and object-level security), Lists (offline mode, what!), and Dynamics (see the Day 1 Webinars announcement) — all of which are major features, but seemingly small compared to the Mixed Reality scenes of Mesh.

Buzzkill E8 – The Customer Feedback Loop

Over the last two weeks Hunter and I had conversations with two people from very different backgrounds to help showcase the need for, but also the value of developing customer feedback loops in your engagements. Maxine Teller of Maximize Strategies shared her experiences supporting customer journeys with change. Samit Saini shared his own journey from the end user to the service adoption specialist.

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