Buzzkill E8 – The Customer Feedback Loop

Over the last two weeks Hunter and I had conversations with two people from very different backgrounds to help showcase the need for, but also the value of developing customer feedback loops in your engagements. Maxine Teller of Maximize Strategies shared her experiences supporting customer journeys with change. Samit Saini shared his own journey from the end user to the service adoption specialist.

This Week in Teams – April 10, 2020

This week, we discuss Zoom’s privacy and security issues, Microsoft’s recently announced security posture, Microsoft Teams’s extreme growth, and the importance of understand how various O365 tools affect Teams (Exchange and calendars, SharePoint and Onedrive with files, etc). A couple customer stories about Exchange on premises and Teams chat data retention round out our inaugural episode.

Should I put my files in SharePoint or OneDrive?

In today’s On the SPOT News Brief, Jay Leask and Craig Jahnke talk Microsoft collaboration systems, specifically: SharePoint and OneDrive. To oversimplify their thoughts, inspired by the recently released Document Circle of Life in Office 365, the two ultimately agree that SharePoint is for co-authoring and publishing, while OneDrive is for individuals working on individual content — but there’s always more to it than any simplification can properly document.

SharePoint, Durable Links, and OneDrive for Business

At Microsoft Tech Summt DC, I led a deep dive presentation on OneDrive for Business. A question that came up which I wanted to research more was around shared documents: if a shared document is moved or renamed, do the shared URLs continue to work? In SharePoint 2016, Microsoft added Durable Links, which enable users to share a document with the knowledge that moving or renaming it won’t break someone’s bookmarked link to it.

The importance of a Cloud Readiness Assessment

Recorded March 3, 2018, Jay Leask and Craig Jahnke continue the Cloud Series by diving into the importance of a proper readiness assessment when considering a move to the cloud. Primary categories of discussion included cloud viability for business and legacy applications, up-front and hidden costs, brand and type of cloud (such as brands, private vs multi-tenant, and data segregation options), governance, and migration preparedness.

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