Buzzkill E7 – The Curious Case of Shadow IT

It’s a regular struggle between end users and the IT shop: features versus security (and budget, and time, and actual value vs perceived value). The list is actually a lot longer than that, but the general point is this: end users, the drivers for mission success, often feel as though the technical solutions provided to them miss the mark and your Information Technology team feels as though end users don’t understand the unrealistic burden being put on IT to support the business. Sound familiar?

In this conversation Hunter and Jay discuss the Shadow IT problem and provide strategies for combatting it – but the focus isn’t on simply locking down your network, it’s understanding the problem and providing solutions that remove the symptoms causing it.

Buzzkill E6 – Information Management & Architecture with Erin Glenn and Matt Barns

This week Hunter and Jay enter the world of Information Management and Information Architecture. Information Management and Information Architecture are key components to the usability of an information system – IM helps you know the processes for managing tacit knowledge, documenting it as elicit knowledge, and finally recording it as authoritative, or records. IA is all about how your people FIND that information, how it’s organized. To aid in the conversation, Jay and Hunter are very thankful to have solution architects Erin Glenn and Matt Barns to join us and tell their stories.

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