In this episode, we spoke with Amie Seisay about considerations organizations should have when building their IT teams. We had a great time exploring some of the reasons why, when it comes to strategy, communication, change management and other aspects of project implementation, having a diverse team is essential. We all agreed organizations really need more than developers and administrators to get things done. Training, communication and project management skills are fundamentally necessary in getting things done!
This week on Buzzkill, Jay and Hunter discuss what it means to successfully roll out technology in today’s climate. We discuss traditional IT success criteria, budget and time, but then dig into adoption and value. We posit that a modern IT rollout must consider adoption and value across the entire project, from planning through implementation to training and metrics.
Joy T. Apple, or Joy of SharePoint, took time with Craig & Jay to talk about the many considerations you should have when considering the Information Architecture of your Teams.
This episode explores important aspects of communication, including how communication between IT and the organization is vital both to implementations and ongoing operations.
Though the stereotype of the cynical, introverted and sheltered IT admin may have some legitimacy, there are increasingly many kinds of people IT. Though this means there may be more sociality and better communication skills among IT members than in years past, it’s still very important to hone in on and improve IT communication skills on a regular basis.
Jay and Craig talked about of the newest features rolling out, or soon to be rolling out for the Microsoft Teams platform from Lists to Breakout Rooms to Meeting Publishing and Ignite. There’s a lot to unpack, This Week in Teams.
This week Jay and Craig talked about some important considerations around managing your Teams, such as: naming conventions, team creation, managing membership, and the ever popular guest accesses vs. external users.
After weeks of new features and deep dives into various capabilities that compliment the Teams platform, Jay and Craig decided to go back to basics. This Week in Teams we provide an introduction to #MicrosoftTeams. We talk about what Teams IS: the hub for M365 but also the hub for the enterprise with its ever-expanding extensibility. We also talked about the base for Teams: SharePoint, OneDrive, and Exchange Server. And, we discussed if a Team should be Organizational or Functional (sneak peek: It depends).
Over the last two weeks Hunter and I had conversations with two people from very different backgrounds to help showcase the need for, but also the value of developing customer feedback loops in your engagements. Maxine Teller of Maximize Strategies shared her experiences supporting customer journeys with change. Samit Saini shared his own journey from the end user to the service adoption specialist.
This Week in Teams, Craig and Jay focus on the new Tasks App, it’s connection to the To Dos in Outlook, and the incredible business value of Planner. All the with help of our special guest, Stacy Deere-Strole (MVP).
It’s a regular struggle between end users and the IT shop: features versus security (and budget, and time, and actual value vs perceived value). The list is actually a lot longer than that, but the general point is this: end users, the drivers for mission success, often feel as though the technical solutions provided to them miss the mark and your Information Technology team feels as though end users don’t understand the unrealistic burden being put on IT to support the business. Sound familiar?
In this conversation Hunter and Jay discuss the Shadow IT problem and provide strategies for combatting it – but the focus isn’t on simply locking down your network, it’s understanding the problem and providing solutions that remove the symptoms causing it.